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Resilience is more than just our name

Resilience Insurance is the nation leader in the provision of Latent Defects Insurance. In increasing confidence and trust in new buildings with this product, we are committed to ensuring that purchasers and end users of new built assets have the security of insurance protection aligned to quality constructed buildings, delivered by trusted building stakeholders and constructed in a manner that assures the future liveability and use of property is fit for purpose, now and into the future.

Our Team

Meet the Resilience Insurance Team

Stefan Hicks

Founding Director

Stefan Hicks is the founder of Resilience Insurance MGA (2022) and SHC Insurance Group (1989). After building SHC Insurance Group into a national operation, he led its 2015 merger with the ASX‑listed Parker Resources in a reverse takeover, continuing as Managing Director and CEO of the newly listed Ensurance Ltd. Under his leadership, the Group established multiple Managing General Agencies across Australia and formed strategic partnerships with Lloyd’s of London.

A first‑mover in the industry, Stefan pioneered bespoke digital platforms that enabled online insurance products for consumers and delivered multi‑insurer digital solutions to banks, credit unions and financial services providers. In 2016, he expanded the business internationally, establishing Ensurance’s London‑based MGA, becoming only the 14th MGA Swiss Re partnered with globally.

After stepping down from the Executive Managing Director role in 2017 and the board in 2018, Stefan reacquired SHC Insurance Group privately. His current venture, Resilience Insurance, delivers Australia’s first Latent Defect Insurance across all classes of property and construction, advancing innovation and capability across the sector.

Corey Nugent

Chief Executive Officer

With more than 30 years’ experience in insurance, Corey Nugent is a recognised leader in shaping risk solutions for Australia’s building and construction sector. His career spans emerging enterprises through to multinational insurers, complemented by influential work with the Insurance Council of Australia.

Corey is known for his ability to bridge industry, government and regulatory stakeholders, a capability that has positioned him as a trusted voice on national insurance and construction matters. He has been instrumental in guiding government legislation and regulatory frameworks on Latent Defect Insurance (LDI), championing improved consumer outcomes and higher construction standards. His leadership includes driving international innovation in construction‑focused insurance models, strengthening risk frameworks and contributing to policy development across all levels of government.

Today, Corey leads with a commitment to advancing industry standards, expanding national capability and delivering next‑generation insurance solutions that support a safer and more resilient built environment.

Meg Swanenberg

Executive Assistant

Leveraging over a decade of experience and expertise in supporting C-level executives, Meg Swanenberg came to Resilience Insurance after 10 years of working in the Real estate industry in Sydney. Working with arguably some of the largest names in the sector, multimillion dollar properties and their cliental has taught Meg meticulous care that she uses on each initiative to always delivers excellent outcomes. 

Throughout her career, she has earned the reputation as incredibly resourceful and efficient, multi-tasking across a broad spectrum of responsibilities to ensure executives can optimize their time and energy in the most positive way possible. Her strong organisational and communications skills make her a highly effective member of the team.

Annabel Malouf

Head of Sales and Development

Annabel Malouf is the Head of Sales and Development with nearly two decades of experience across banking and insurance. She is highly regarded for building strong executive and broker relationships and translating complex insurance products into clear, strategic value. Annabel is particularly passionate about advancing Latent Defect Insurance to enhance confidence in Australia’s construction and property sector.

Rob Campbell

Business Development Manager

Rob Campbell is Business Development Manager with experience across local and international insurance markets, specialising in property and casualty risks for niche industries. He drives broker engagement across Latent Defects, Contract Works and General Liability, bringing strong market insight and relationship‑led distribution. Rob is known for connecting brokers and clients with specialist construction solutions.

Dom McMullan

Business Development Manager

Dom McMullan is a Business Development Manager with extensive experience across insurance, banking and financial services. Having held a national broker engagement role with Vero, he brings deep market insight and a strong focus on ethical, relationship‑led growth. Dom is known for building trusted partnerships that deliver commercial value while supporting broader community outcomes.

Andrew Welsby

LDI Underwriter

Andrew Welsby is a Latent Defect Insurance Underwriter with more than a decade of experience in construction and project management. He applies his technical background to assessing construction risk and improving build quality across new developments. Andrew brings a practical, engineering‑led approach to strengthening outcomes across the built environment.

Louis Williams

Underwriting Assistant

Louis Williams is an Underwriting Assistant at Resilience Insurance, supporting underwriting operations across the assessment and management of risk for commercial clients. A University of Wollongong graduate, Louis brings a strong foundation in business and finance, contributing analytical support and process rigour to underwriting decision‑making.

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Get covered with Resilience Latent Defects Insurance

Resilience Insurance is the market leader and primary resource for Latent Defects Insurance in Australia. Changing the game for consumers and Industry, this solution not only improves building confidence, but it is a must have on any new development project.

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